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If you need help and you need it immediately, you can get all the answers you need in seconds by using the Self Service Hub – it’s the knowledge base that our customer service team uses so we can fix pretty much everything. It’s very simple to use, here’s how…
First login to your account then click on the Self-Service Icon (in green)
You can search for what you are looking for (keep searches short for best results) or select from the different categories
From the results, you can click on the + icon for more information
If you can’t find what you are looking for, or the answer doesn’t cover what you need, you can click 'Contact Us - Submit Enquiry' Form to submit your query and we will have a look into the matter and get right back to you.
Login to your account and try the Self-Service Hub now.