All customer information given during the ordering process is collected and stored lawfully in accordance with the Data Protection Act 1998 . All information held on our systems is password protected. We do not use any information given for marketing purposes without your consent. If you are concerned about the confidentiality of any information given, please contact us at [email protected].
If you register with us, we will need your name, e-mail address and billing address. If you place an order with us and select card payment, we will also need your credit card number and expiry date to process and fulfil that order. We also take your telephone number so that we can contact you in the event of any problems with your order and we may give this number to couriers who deliver your orders.
We will not share any of the personal information listed above with outside parties except to the extent necessary to complete your order.
When you enter your personal information we will ask you if you would like us to email you about discounts, promotions and new products. If you would, please keep the box ticked when registering and we will place your details on our email list. If you subsequently change your mind about receiving such emails, please contact us and we will remove you from our mailing list.
We take security very seriously. Please read the following policy to understand how we will treat your personal information when you use our site. If this policy changes then we will let you know via our homepage.
Worried about ordering over the Internet? We have done the worrying for you: Our secure server ensures that your personal details stay personal. Shopping with us should never mean taking risks.
How do you know if a web site is secure? When asked to enter personal details such as your credit card number a secure web site will show an icon at the bottom of your browser window that looks something like:
Every credit card purchase you make at this site is done through our Secure Server Technology. This provides many security features, including:
- Authentication - this assures your browser that your data is being sent to the correct computer server, and that the server is secure.
- Encryption - this encodes the data, so that it cannot be read by anyone other than the secure server.
- Data Integrity - this checks the data being transferred to ensure it has not been altered.
This site has extensive security measures in place to protect the loss, misuse and alteration of the information under our control. We use Secure Socket Layers (SSL) technology to ensure the privacy of the information provided to us in the order forms. At no time are the customers debit/credit card details transmitted un-encrypted over the Internet.
Changes to Our Security Statement
Any material changes in the sites security policy will be described in future versions of this Security Statement. If you may have any concerns regarding our Security Statement or our privacy practices please email us on [email protected].
Please reference the Security Policy in your subject line. We will attempt to respond to all reasonable concerns or inquiries within 3 business days of receipt.